Limitations

Limits for logins and sessions

  • No more than 10 failed logins from one IP address in a minute;
  • No more than 120 successful logins from one IP address in a minute;
  • No more than 100 active sessions of one user from one IP address;
  • No more than 4 invalid two-factor authentication codes in 100 seconds.

If such limitations are exceeded then temporary IP-address block will appear. It can cause difficulties to successfully log in.

Limits for messages

  • No more than 15 million messages can be loaded into all user sessions;
  • No more than 15 million messages can be loaded by a user within 2 minutes;
  • No more than 500 thousand messages can be imported in a minute.

After reaching the bound user cannot load or import messages anymore within specified time period stated above. It may cause difficulties in executing reports, building tracks etc. In this case please clear panels (tracks, messages, reports) or reload the page and try again.

Limits for reports

  • 2 minutes of server time are dedicated to online execution of a report;
  • 5 minutes of server time are dedicated to report execution by notification;
  • 10 minutes of server time are dedicated to report execution by job;
  • 200 requests report/exec_report in 5 minutes.

When time limit is reached then report execution will be skipped (no results will be returned). In this case please narrow the report time interval, amount of units or data requested (tables, charts etc.).

Other limitations

  • No more than 3 heavy requests can be processed simultaneously during one session (e.g. message loading, report execution etc.);
  • No more than 10-API requests can be processed simultaneously during one session;
  • No more than 3 map tracings can be processed simultaneously during one session;
  • No more than 10 “avl_evts”-requests can be processed during 10 seconds.
  • No more than 20 at the same time runnings SDK requests.
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